Faster Process Tips Australian High Commission India
Australian High Commission, No.1/50 G Shantipath, Chanakyapuri, New Delhi 110-021, India
Telephone:+ 91 11 4139 9900 Facsimile: +91 11 2688 7233
Department of Immigration and Citizenship
Faster Process Tips
The Visa Office in New Delhi has seen a doubling in the number of visa applications received. To help
us continue to keep processing times under 12 weeks we are implementing some streamlined
processing procedures and we ask you to follow these tips.
Lodging the Passport up front with the application
We encourage clients to undertake the medical examination before lodging the application so they
can lodge their passport with the application. This removes the need for us to request and wait for the
passport later on and speeds up finalising that case.
(Note; passports are needed to conduct the medical examination hence this should be done first).
Faster Processing where COE and LDL lodged up front
Please note that the COE and Loan Disbursement Letter (LDL) can be lodged up front at the time of
lodging the application. The Pre Visa Assessment (PVA) process is not a mandatory process.
Applications that contain the COE and LDL at the time of lodging will be processed faster in the
- Applications that contain the COE, LDL and Passport at the time of lodging can be decided
immediately after they are assessed rather than waiting the additional time for the PVA letter
to be sent and the remaining documents to be received and processed. If the COE, LDL and
passport are already in the application at the time of receipt the case can be decided
immediately upon assessment.
Note - By lodging COE and LDL upfront there is no guarantee of grant, the case will be assessed as
per usual and could be refused. However, if the requirements are met and the passport, COE and
LDL are already provided, the case can be granted immediately.
IMPORTANT: Please mark the file with the Orange markers issued by VFS if the application
contains all documents lodged up front - we can accordingly fast track these applications.
Please ask VFS to issue you with these Orange markers.
Lodgement of the COE and LDL within 28 days after PVA - if not lodged up front
Please ensure you send in the COE, and LDL if requested, within 28 days of the PVA letter.
If we do not receive the requested documents, or a request for extension, within 28 days we may
refuse the application.
Sending COE and LDL by either email or post - if not lodged upfront
Many Agents are sending the COE and LDL by both email and post - this doubles our mail handling
and slows down processing times.
If the passport is lodged upfront - then please only email the COE and LDL. This means no paper
mail has to be provided for the application. This is a much faster and cheaper process.
If the passport is not lodged upfront with the application - then it must be couriered in anyway so
please attach the COE and LDL along with the passport and DO NOT email it as well.
If the COE has a higher course fee than the Offer Letter
If a COE is lodged and it has a higher course fee than the offer letter had, we will check if the funds
initially shown could cover the additional course fee and if so we will continue processing the
However, if the funds already provided are not enough to cover the higher course fee - the application
may be refused.
Our constrained resources limit our ability to follow up with agents and seek evidence of more funds in
each individual case. Rather, it is our expectation that the agent and the client should take steps to
provide us with that information as a matter of course.
Use the NEW MATRIX
We have created a new matrix to be submitted with applications which will help us assess cases
faster and more accurately.
Agents will need to insert page numbers on the application and then record the relevant page number
on the matrix. For example, xx savings account - page 12, xx loan - page 14, xx FD - page 16.
This will ensure we can find the relevant document quickly and will ensure we do not miss any funds
you have shown. This will improve the speed and quality of visa decisions.
The new Matrix is on the India Embassy website. A non PDF version has been emailed to AAERI and
NAAER members and can be provided to other members on request.
Lodge Complete Applications
Please ensure you include all documents with the application at time of lodgement. With our current
caseload, the visa office does not have resources to follow up Agents who have not lodged all
documentation. Applications that do not meet the visa requirements at the time of lodgement may be
refused. We encourage all Agents to lodge complete applications at the time of application
Complete all parts of the application form
It is very important that every question on the application form is answered and the form is signed.
We notice that many forms do not have the health and character questions completed or are not
signed. Follow-up on such cases causes unnecessary delay to student visa applicants and the
processing office and does not reflect well on the Agent.
Agents who lodge complete and well-documented applications are most likely to have their
applications finalised in the shortest possible period of time, which in turn will be of significant benefit
to their clients.
A reminder about using support tools
Please use the many support tools are available for Agents to educate themselves about the visa
requirements. Better use of these tools by agents will result in fewer queries and decreased
Use the step by step instructions at:
There is also additional information for India and Nepal at:
An agent can see all the regulations and policy that set out the visa requirements on our online
database called LEGEND. Agents can access this at: http://www.immi.gov.au/businessservices/
Everyone thinks it is for the paper visa!! The information required is the same and they are all processed in the samne place. E lodgement makes no difference to the documents required a the time of application. I suggest that the information is relevant to both. It is the PVA of a paperbased application that makes it longer to be processed.. Other than that the illusion that E loodgement is different or special is rubbish. it is alll the same. Both are valid applications the benifit is that the paper gets lost the E lodgement doesnt..
Hi Fiona , I have a query specific for you regarding eligibility for residency,
Actually i did graduate diploma in Infromation system in 2005 from australia it was 1 yr course and after completion ,I came back to India , now if I wish to go back and complete my master in information systems in more year, will that would be counted as 2 year study required for residency?
well i was thinking the same but I emailed diac and got a long rresponse "CREDITS FOR PREVIOUS STUDY:
Credit for previous study undertaken at an Australian educational
institute can contribute towards meeting the two year study requirement
provided that this study meets all the conditions of the two year study
requirement e.g. instruction must have been in English and you must have
been physically present in Australia while studying."
but this statement suggest that i can. what u think Fiona?
Well done for getting it on an email i dont trust the info given over the phone. And i have to be honest the answers are not always the same i would check with a Migration agent that spedcialises in student visas good luck
Paper Visa - Student Dependent Visa Application
My wife is undergoing Graduation Degree at Melbourne, Australia. I have file for Spouse Visa (Student Dependent) from India. I have lodged my visa application through VFS, Ahmedabad on 5th January, 2009 and I have taken the medical examination on the same day.
As per the discussion with the VFS - They have sent the application to DIAC - India on 7th January, 2009. On 14th February, 2009 I have got call from High Commission and have asked me to refill and send the 157A form again; which I have sent on the same day and it was received in process (As per the latest update).
I would like to know that what will be the next process ?
How much more time it will take further ?
Do i will have to send my passport via courrier or I can handover the passport in person at DIAC ?
Will I get my passport stamped on the same day or how much time it will take to get me my passport stamped ?
In India, I have not get any proper agent who may can provide perfect information on this visa category.
Your revert on firstname.lastname@example.org would be indeed helpful to me. Kindly furnish your contact information.
No i cant do it for you you need to show someone your transcripts your visa and your new course to evaluate your credits etc. i still maintain it is 2 years continuous study
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